Speaker: Daran Sadler
How the deployment of leader standard work helped us shift from a demoralising fire-fighting culture to a continuous improvement mindset and the results it delivered.
One of the key factors we have identified to drive improvement in our performance is shifting the mindset and culture from “fire-fighting” to “continuous improvement”. Daily fire-fighting drains energy; demotivates staff and continuously erodes value-stream performance. Understanding the causes of a fire-fighting culture and how our behaviours as Leaders reinforce these causes is critical to being able to identify the right actions to take to support this cultural shift. As a Leadership Team we have started a journey to develop ourselves and our teams to deliver every day; be engaged and continuously improve our work. The presentation will offer no solutions, but simply describe what we have done so far to lead this change with reflections on our successes and learnings. The interactive session will prompt each delegate to reflect themselves and offer the opportunity to share observations on this topic